Privacy Policy
Effective Date: 14 May 2026
Business: Syllabus Academy, Kerala, India
At Syllabus Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.syllabusteachingacademy.com or interact with us through WhatsApp, social media, or any other channel. Please read this policy carefully.
1. Information We Collect
Information you provide directly
When you contact us via WhatsApp, fill out any inquiry form, or enroll in a course, we may collect your name, phone number, email address, and any other information you choose to share.
Automatically collected information
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit.
Cookies and tracking technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyse website traffic, and serve relevant advertisements. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide course information
- Process enrollments and manage your participation in our programs
- Send you updates about courses, batches, and exam-related information
- Improve our website and services
- Display relevant advertisements on platforms like Meta (Facebook/Instagram) and Google
- Comply with legal obligations
3. WhatsApp Communication
When you initiate contact through our WhatsApp links, your interaction is subject to WhatsApp's own Privacy Policy in addition to ours. We use WhatsApp solely for course inquiries, enrollment assistance, and student communication. We do not share your WhatsApp contact details with third parties.
4. Meta Pixel and Advertising
Our website uses the Meta Pixel (formerly Facebook Pixel), a piece of code that allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. The Meta Pixel may collect data including pages visited, buttons clicked, and other interactions.
This data is used to show you relevant advertisements on Facebook and Instagram, and to build audiences of people who may be interested in our courses. You can opt out of interest-based advertising through your Facebook/Instagram ad settings or by visiting the Digital Advertising Alliance opt-out page.
5. Third-Party Services
Our website links to or integrates with the following third-party services, each governed by their own privacy policies:
- WhatsApp (Meta Platforms) — for enrollment and communication
- YouTube (Google LLC) — for educational content
- Instagram (Meta Platforms) — for social media presence
- Vercel — for website hosting and analytics
- Google Analytics — for website traffic analysis
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist in operating our website and conducting our business, under strict confidentiality agreements
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of Syllabus Academy, our students, or others
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Student enrollment records may be retained for up to 3 years after course completion. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for data processing where consent is the basis
9. Cookies Policy
Essential cookies
Required for the website to function properly. Cannot be disabled.
Analytics cookies
Help us understand how visitors interact with our website. We use this data to improve our content and user experience.
Advertising cookies
Used to deliver relevant advertisements and track ad campaign performance on platforms including Meta and Google.
10. Children's Privacy
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
11. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
© 2026 Syllabus Academy. All rights reserved.